Preparing Artwork | RIBBLE APPAREL

Terms 99671d24 6508 488c aca0 0e5b92198cb3

ARTWORK FOR DTG

Artwork types - Raster graphics (CMYK format)
File formats - .PDF / .PNG (transparent background required).
Save file at least 300 dpi and central to the canvas.

Pantone colour matching is not available.
Neon & metallic colours will not render accurately.

Please ensure;

Artwork is created and saved in CMYK (RGB will be converted).
Artwork is created and saved with transparent background.
Artwork is central to the canvas.

DTG inks are water-based and completely vegan-approved.

DTG inks are water-based and completely vegan-approved.

Standard 86a8ae3e 9423 4d08 8c85 32df86a492ca

Max

Avoid

STANDARD AREA

W255 x H255 mm

MAX AREA

W350 x H400 mm

ARTWORK

Avoid low resolution images

ARTWORK FOR EMBROIDERY

Artwork types - Vector graphics.
File formats - .JPG /.PNG / .PDF.
Save file at no less than 150 dpi.

Maximum 10 colours each design.
Pantone colour matching available.
Neon & Metallic thread available.

Threads - 100% trilobal polyester.
Polyneon Green - 100% recycled polyester.
Sensa Green - 100% biodegradable lyocell.

Eco-Emb. threads are made from 100% recycled materials.

Eco-Emb. threads are made from 100% recycled materials.

Standard 86a8ae3e 9423 4d08 8c85 32df86a492ca

Left chest 49995834 f3d9 4425 8b3b 0d879b8a1417

006 cap dbbd088c 73b6 45bd a044 cdc613ded689

Beanie 0eef3cc9 5fa9 4dac ab74 05bb40e10190

MAX AREA

W300 x H200 mm

LEFT-CHEST

W100 x H100 mm

MAX CAPS

W100 mm

MAX BEANIES

H60 mm

ARTWORK FOR TRANSFER

Artwork type - Vector graphics.
File format - .PDF in CMYK format (RGB will be converted).

Pantone colour matching is available (PMS colourbook codes only).
Neon & metallic colours are available.

Please ensure;

Artwork is created and saved in CMYK.
Convert fonts to outlines.
Convert strokes to objects.
Embed any linked images.

Transfer inks are non-toxic and completely safe of harmful substances.

Transfer inks are non-toxic and completely safe of harmful substances.

Standard 86a8ae3e 9423 4d08 8c85 32df86a492ca

Left chest 49995834 f3d9 4425 8b3b 0d879b8a1417

006 cap dbbd088c 73b6 45bd a044 cdc613ded689

MAX AREA

W420 x H300 mm (A3)

LEFT-CHEST

W100 x H100 mm

MAX CAPS

W120 x H60mm

x

Please note that stock is ordered on demand and not guaranteed.
If you wish to check stock is available before ordering please contact us on 01200 411577.

ORDER PROCESS

Upon receipt of your order, we will e-mail a copy of our worksheet which will include a visual-mock for you to carefully check over and approve.

Orders are NEVER put to production until our worksheet has been approved in writing via e-mail or Whatsapp.

SHIPPING & DELIVERY

Delivery dates are accurate from date of artwork approval.

Please be aware that delays can arise if items/sizes/colours are unavailable/out of stock, and/or during particular busy periods.

All orders are sent via tracked DPD and are normally delivered the next business day following despatch.

It is important you provide us with a valid delivery address as we do not accept responsibility for any failure on the part of any courier or delivery service used to deliver goods. Any undeliverable packages returned to our offices due to address issues will incur additional shipping charges, paid for by the purchaser.

ARTWORK

In some cases, colours may differ slightly due to the printing process, to which Ribble Apparel will not be accountable for.

We will normally advise if your artwork is not 'print ready' and additional fees may apply for editing or the reproduction of artwork.

Should you wish to proceed with the original artwork (that we deem not 'print ready'), we will not be held responsible for sub-quality prints that are the result of sub-quality artwork files.

Unless otherwise requested, you agree to our use of the printed artwork for purposes of promotion, case studies, blogs and/or social media marketing etc.

COPYRIGHT & TRADEMARKS

When placing an order with Ribble Apparel the customer accepts sole responsibility for the copyright and the reproduction of images.

It is deemed you are the owner / have permission to reproduce artwork files and we accept no liability for infringements of copyright by the customer when artwork is supplied.

We may refuse to produce an order if the images or content are deemed to be offensive or incite hatred.

RETURNS

Any problem with an order should be outlined within 24 hours of receiving the goods - failure to inform us within 24 hours will mean that your order is deemed to have been checked and accepted.

All orders are custom-made so we cannot offer a return or refund unless;

a) the product does not match the order, or
b) the product is faulty

If the product(s) delivered does/do not match your order please contact us outlining the problem and we will arrange the return of the said goods.

If the goods have a problem relating to the quality of the product such as a misprint, then a photograph as well as description of the problem should also be e-mailed.

If the problem relates to a production issue then a reprint/re-run of the goods may be offered to rectify the quality issue.

Every product is custom-made to your specifications, so if the order has already been produced, we retain the right to solely offer a re-print/re-run of the item(s), when seeking to rectify any problem with an order.

We cannot take action on an order until all of the goods are returned to us for inspection.

Following the return of the goods a thorough assessment will take place and we will then deem whether the return is valid or not.

© 2023 Ribble Apparel