FAQs

Is there a minimum order quantity?

Are there any set-up costs?

Are you eco-friendly printers?

What products can you print on to?

What's the maximum print size?

Can I order plain samples?

Can you print over seams?

Will washing affect the print?

Can you print on my own garments?

I've submitted a quote, when will you respond?

ARTWORK

Can you create my artwork for me?

Can you Pantone colour match?

What resolution does my artwork need to be?

What file types do you accept?

How do I send you my design?

Will I receive a visual-proof?

ORDERING

How do I place an order?

What happens once I've placed an order?

When is payment due for an order?

What payment methods do you accept?

What is your refund policy?

DELIVERY

How much do I pay for delivery?

When will my order be dispatched?

Can you print and ship my order really quickly?

Which carrier do you ship orders with?

How will my order be packaged?

Do you ship outside the UK?

Am I able to collect my order from you?